Shipping & Returns

NEW ZEALAND 
Little Mash offers free shipping within New Zealand on all orders over $100 & a $5 flat shipping rate including rural delivery for all other orders. We currently use Go Sweet Spot who make deliveries Monday to Friday. All orders are tracked & traced, you will receive an email so that you can track it's journey & in most cases your order will be dispatched within 1-2 days of being placed. All of our orders are set to "Authority to Leave" which means no signature is required at delivery & it will be left in a safe place, if you have specific delivery instructions please include these with your order. We carefully wrap all online orders in tissue paper & offer complimentary gift wrapping & handwritten notes, just put this in the comments section on checkout.
 
AUSTRALIA AND REST OF THE WORLD
Shipping to Australia is a $15 with NZ Post. Delivery times can vary. We can ship anywhere in the world so please contact us for a quote. Little Mash has no control over customs or import duties that may be incurred when your order reaches it’s destination, you will be liable for these costs.

RETURNS & EXCHANGES
If you are unhappy with your order we will happily exchange or credit items returned to us within 7 days of receiving your order provided it is in it’s original condition (new, unused, unworn, unwashed & with tags still attached) & accompanied with proof of purchase. Returns & exchanges outside of this timeframe will not be accepted. Free shipping won’t be given on exchanged items & all additional postage incurred with a return or exchange is payable by you. Please purchase return shipping online, your exchange won’t be fulfilled until the postage has been paid for. Once both the item & the postage fee has been received the new item will be posted. Contact us at enquiries@littlemash.co.nz to facilitate a return or exchange.

There will be no returns or exchanges on sale items. All sale items are final & non-returnable.