Shipping & Returns
Little Mash offers free shipping within NZ, no minimum spend. We currently use Go Sweet Spot for deliveries, all shipping is tracked & traced & in most cases your order will be shipped within 1-2 days of being placed. We carefully wrap all online orders in tissue paper & offer complimentary gift wrapping & handwritten notes, just put this in the comments section on checkout.
AUSTRALIA AND REST OF THE WORLD
Australia $15 flat rate with NZ Post. Delivery times can vary. We can ship anywhere in the world, please contact us for a quote. Little Mash has no control over customs or import duties that may be incurred when your order reaches it’s destination, you will be liable for these costs.
RETURNS & EXCHANGES
If you are unhappy with your order we will happily exchange or credit items returned to us within 7 days of receiving your order provided it is in it’s original condition (new, unused, unworn, unwashed & with tags still attached) & accompanied with proof of purchase. Returns & exchanges outside of this timeframe will not be accepted. Free shipping won’t be given on exchanged items & all additional postage incurred with a return or exchange is payable by you. Please purchase return shipping online, your exchange won’t be fulfilled until the postage has been paid for. Once both the item & the postage fee has been received the new item will be posted immediately. Contact us at email@example.com to facilitate a return or exchange.
There will be no returns or exchanges on sale items. All sale items are final & non-returnable.